Customer Survey    

Please complete this short form so we can help you better. As soon as we receive your completed form, we will get in touch with you to talk about your requirement, answer any questions and discuss next steps. Looking forward to hearing from you!

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Name & Job title
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Company
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Your Phone
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Your E-mail Address
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Moosa Daly Contact
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Please rate the following areas on a scale of 1 to 5, with:
• 5 being “Excellent / Strongly Agree” and
• 1 being “Very Poor / Strongly Disagree”
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PROFESSIONALISM

How would you describe our overall professionalism?
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RESPONSIVENESS

How do you rate our overall responsiveness? (e.g. Quotations or Technical Submittals received in due time, Phone calls or emails answered promptly)
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DELIVERY

Do we always deliver on time? Is our delivery service satisfactory?
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PRODUCT QUALITY

How would you describe our product quality?
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PRODUCT RANGE

Does our product range meet most of your needs?
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SHOWROOM/OFFICE LOCATION

Do you find it easy to reach us? Good parking facilities?
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FUTURE DEALINGS AND REFERENCE

Will you purchase again from us in the future and would you recommend Moosa-Daly to your colleagues, friends or business contacts?
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AREAS OF IMPROVEMENT
Please let us know if you have any comments or suggestions.
comments or suggestions....
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Submit

شركة بن موسى ودیلي تقدر استعدادك لتخصیص بعض الدقائق من وقتك الثمین للإجابة على الأسئلة الواردة في استبیان رضا العملاء التالي مما یساعدنا في الحفاظ على مستوى الخدمة المقدمة للعملاء بما یتوافق مع احتیاجاتهم وبما یتجاوز توقعاتهم كلما أمكن ذلك.

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رقم الهاتف
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البريد الإلكتروني
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الاسم الكامل
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اسم الشركة
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موظف بن موسى و دیلي الذي تم التعامل معه
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یرجى تقدیم إجابتك حسب المقیاس التالي حیث ان 5یعني (أوافق تماما /
ممتاز و 1یعني (لا أوافق / ضعیف جدا).
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احت ا رفیة التعامل

ما هو تقییمك لاحت ا رفیة شركتنا في تعاملها مع الزبائن؟
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سرعة التجاوب

ما هو تقییمك لسرعة تجاوبنا مع طلباتك؟ (مثلا: هل استلمت عروض الاسعار والتقدیمات الفنیة في الوقت المناسب؟ هل یتم الرد على البرید الالكتروني والاتصالات الهاتفیة بصورة عاجلة؟)
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تورید البضائع

هل یتم تورید البضائع في المواعید المتفق علیها؟ هل تتوافق خدمة التورید مع توقعاتك؟
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جودة المنتجات

ما هو تقییمك لجودة منتجاتنا؟
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تشكیلة المنتجات

هل تغطي تشكیلة منتجاتنا معظم احتیاجاتك؟
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معارض البیع والمكاتب

هل یسهل الوصول الینا؟ هل تتوفر مواقف السیا ا رت؟
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التعاملات المستقبلیة والتوصیات

هل سوف تشتري من عندنا مرة ثانیة في المستقبل؟ هل توصي زملاءك وأصدقاءك بالتعامل مع بن موسى ودیلي؟
مجالات التحسین
هل لدیك ملاحظات أو مقترحات لتحسین خدماتنا؟
الرسالة
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إرسال